Know email address type
Use separate email paths for account, APK issues, and office visits to get faster responses, and keep conversations clear before visiting the Dhaka office
pjok Support, office and address together
On this page you will find pjok Contact, office location, and a quick help path all in one place for Dhaka-based users; contacting via the map is easy, and if you have questions about bKash, Nagad, or Rocket, the team responds quickly.
Download APK pjok Login Guide
What to do first at pjok Support
Verify the address first
Before coming to the office, check the map and time; heavy traffic may take more than 30 minutes to reach from Uttara
Check the route on the map
Open the map and match landmarks, entrances, and nearby bus stops; this is a 1-minute job on the phone, but saves a lot of trouble later
If you need pjok Help, first briefly describe the issue: account, login, or APK install; stating it in one line helps the support team respond quickly
Contact email and office information
Official Contact Center
Use this address for the office in Dhaka: Official Support Desk, Dhaka, Bangladesh; send general questions about accounts, devices, and the pjok App here
- Account Support: Login problems, profile changes, and device verification
- Office Visit: If you schedule in advance, it's beneficial for both sides
- Payment Questions: Note separately about bKash, Nagad, and Rocket
- Map Instructions: Nearby area, gate number, and floor information
Before coming to the office, email via the pjok Contact line so the team can review your issue in advance
How fast will the response
Email Priority
For general inquiries, the first reply is usually within 1 business day; complex account issues take a little longer
Mobile Screenshot
If you see an error, send a screenshot; it helps when installing APK on Android or opening the pjok App
| Request Type | General response time | What to send | Where to use |
|---|---|---|---|
| Login problems | 2-6 hours | Email, screenshot, device name | pjok Login Support |
| Office Address | 4-8 hours | Visit day and time | Dhaka Office Schedule |
| Map Instructions | 1 business day | Area, street, nearby landmarks | Directions to the |
| Payment Questions | 2-8 hours | bKash, Nagad, Rocket information | Account Verification |
In Dhaka city, afternoon traffic may slow the response, but providing accurate information speeds things up
Other contact methods
Subject-specific note
Write only one subject per email so the pjok Support team does not waste time sorting questions
- Login: Email, time, and last attempt
- App: Device model and Android version
- Office: Which day will you come, also write
Dhaka Map Help
If you can't find the office, send the name of the nearest turn, bus stop, or market; the team will explain the simple route by email
- Map: Provide a link or screenshot
- Office: Write area name in lowercase
- Contact: Use the correct email to receive replies
Direct download and app login
Along with contact, using the pjok App also makes many tasks easier; installing from the APK file opens updates and login screens faster
Download APK View pjok AppIf you have questions, email pjok Support, then compare the office address and map. For Dhaka users, this page shows the fastest route.